At White Label Noba, we strive to ensure you love every purchase, but we understand that sometimes things don’t work out. Here’s everything you need to know about our return process:

Easy Returns
You can return any item within 14 days of purchase if it doesn’t meet your expectations. The items must be in original condition, unworn, and with all tags still attached.

Return Steps

• Contact Us: Start by contacting our customer service team at hello@wlndesign.com to initiate your return.
• Complete the Form: Fill out the provided return form, specifying the reason for return.
  
• Pack Your Return: Securely pack the items in the original packaging, including any documentation.
  
• Send It Back: Send your items back to us so we are able to swap or exchange the items you are requesting be changed.

Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. Refunds will be credited to your original method of payment. Please note that original shipping charges are non-refundable.

Exchanges
We offer exchanges for the same item in a different size or color, subject to availability. If the desired item is not available, you can choose to receive a refund or store credit.

Faulty Items
If you receive a product that is faulty or not as described, please contact us immediately to arrange a return, replacement, or repair.

Please note that all sale items are final and cannot be returned or exchanged unless they are faulty.