FAQ's

What if I buy a sale item that is the incorrect size or wasn't what I was expecting it to be?

It is White Label Noba policy that there is no refunds, returns or exchanges on sale items, so please choose carefully.

How do I adjust the contents of my shopping cart?

In the 'view cart' screen you will see a grey 'x' to the right of the selected item, click on the x to delete the item from your cart.

What if I order a product that you sell out of?

WLN makes every effort to keep our online store up to date, should you order and pay for an item that has sold out we will notify you and offer a solution.

How do I return an item?

Just click on the return icon on the bottom of the home page and follow the instructions, if you need any further help call 07 3899 9095.

I live overseas and want to purchase White Label?

If you live out side of Australia, just email hawthorne@wlndesign.com and we will get back to you with postage rates and organise to get your purchases shipped to you.

What size should I order?

WLN sizing is a more relaxed fit. Click on the sizing guide link on home page for further information. If you want to chat more about sizing just call 07 3899 9095 in business hours for a little extra help.